Communities of Influence
contents page
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Introduction – a fresh approach to improving services
Encouraging change from the ground up
1 – The power of the collective voice
How a charity known for its nurses came to work with general practitioners
2 – Making the invisible visible
The importance of tracking life and achievements of communities over time
3 – Working with and through doctors
How a community of GPs made a difference to patient care
4 – The social life of documents
Making sure written products of communities get noticed and used
5 – Hybrid creatures
A novel way of bridging the gap between research and service improvement
4 – Cultivating a lively community
The role of the supporting team in helping a group become more influential
5 – Involving lay people as partners
How patients joined a professional community and helped shape new services
8 – Playing a long game
Benefits and risks of working with communities of influence over time
Postscript: a writer’s personal reflections
Suggestions for further reading
Introduction – a fresh approach to improving services
Encouraging change from the ground up
1 – The power of the collective voice
How a charity known for its nurses came to work with general practitioners
2 – Making the invisible visible
The importance of tracking life and achievements of communities over time
3 – Working with and through doctors
How a community of GPs made a difference to patient care
4 – The social life of documents
Making sure written products of communities get noticed and used
5 – Hybrid creatures
A novel way of bridging the gap between research and service improvement
4 – Cultivating a lively community
The role of the supporting team in helping a group become more influential
5 – Involving lay people as partners
How patients joined a professional community and helped shape new services
8 – Playing a long game
Benefits and risks of working with communities of influence over time
Postscript: a writer’s personal reflections
Suggestions for further reading